Job Descriptions : Campus Center : IUPUI

Employment Opportunities

Job Descriptions

When student hourly positions with the Campus Center Administrative Office are available, they will be posted on Jag Jobs.

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Student Building Manager (multiple positions)

A student building manager will be scheduled in the building whenever it is open, and will act as representatives of the Campus Center Administrative staff.

Duties and Responsibilities

Provide excellent customer service to all clients and guests of the Campus Center
Manage the process for Opening and/or Closing the building each day
Maintain a mastery understanding of the Campus Center Policy Manual and the Employee Manual
Maintain a mastery understanding of the services provided by Campus Center tenants, general campus services, office locations, and campus events
Use available written and electronic resources to problem solve and provide customer service
Understand procedures and processes related to Event Services
Assist at the Information Desk, with room setups, and in the Game Room or Art Gallery, if needed
Complete all daily log forms, opening and closing reports, and other paper work throughout shift
Make rounds in the building each hour to communicate and enforce Campus Center polices with all guests, identify and resolve any situations that endanger safety, track building usage at entrances/exits, and check for building maintenance problems
Perform weekly tasks to help maintain an updated inventory of all general building furniture (commons areas, lounges, game room) for maintenance and replacement
Attend all appropriate staff meetings, and training sessions
Other duties as assigned

Qualifications

Previous customer service work experience, excellent customer service skills, strong work ethic, attention to details is a must, reliable personal transportation, strong time management skills, strong interpersonal relationship skills, and the physical ability to assist with furniture and technology setups, if needed. This position requires a great deal of interaction with guests, students, and faculty/staff. Excellent verbal communication skills are required. Candidates must be in academic and judicial good standing, and must have completed at least one semester of full-time enrollment at IUPUI. All employees of the Campus Center must have a commitment and interest in working with a diverse staff, and serving a diverse population of clients and guests. This position requires a lot of movement around the building and interacting with building guests, as well and an ability to assist with furniture and technology setups if needed.

Scheduling

Building managers that open and/or close the building must be available for a minimum 3-hour shift when they open or close the building. All building mangers must be willing and available open or close the building 2-3 days each week, and work hours during the day on a set schedule throughout each semester. Work hours are available between 6:30 am–11:00 pm. Winter break, spring break, and summer hours are also available.

Supervision: Associate Director and Assistant Director for Nights & Weekends
Compensation: $10.00 per hour
To apply contact: Complete application and submit résumé to Campus Center Administrative Office. A criminal background check, personal interview, and checks of two professional references must occur before a hiring decision will be made.

Updated: 5/2010

Information Desk Attendant (multiple positions)

This is a customer service position. Employees provide information about the Campus Center facility, building tenants and their services, campus events, and the IUPUI campus in general.

Duties and Responsibilities

Provide friendly and courteous customer service to anyone that enters or utilizes the building, this includes providing general information, directions, resource material, and other assistance as requested and needed
Maintain a mastery understanding of the Campus Center Policy Manual, and the Campus Center Student Employee Manual
Maintain a mastery understanding of the services provided by Campus Center tenants, general campus services, office locations, campus events, and general campus information
Use available written and electronic resources to problem solve and provide customer service
Assist with room setups, and work in the Game Room, as needed
Completes all daily log forms, reports, and other paper work throughout shift
Attendance at all trainings, and staff meetings
Other duties as assigned

Qualifications

Previous customer service work experience, excellent customer service skills, strong work ethic, attention to details, reliable personal transportation, strong time management skills, strong interpersonal relationship skills, and the physical ability to assist with furniture and technology setup (if needed). Candidates must be in academic and judicial good standing. This position requires a great deal of interaction with clients and guests. Excellent verbal communication skills and a positive attitude are required. All employees of the Campus Center must have a commitment and interest in working with a diverse staff, and serving a diverse population of clients and guests.

Employees must be available to work a variety hours during the morning, day, evening and on weekends, whenever the Campus Center facility is open (academic semesters, semester break, spring break, and during the summer). In general, work hours are available 6:30 am–11:00 pm.

Supervision: Graduate Assistant for Building Operations
Compensation: $8.75 per hour
To apply: Submit an application with an attached professional résumé. A criminal background check, personal interview, and a check of two work-related references must be completed before a hiring decision will be made.

Updated: 5/2010

Game Room/TV Lounge Attendant (multiple positions)

This is a customer service position. Employees provide general supervision of the Game Room and TV Lounge spaces, and assist IUPUI guests to check out and use equipment.

Duties and Responsibilities

Provide friendly and courteous customer service to anyone that enters or utilizes the building
Enforce Game Room policies and procedures with all eligible guests
Assist in maintaining a clean and organized Game Room and TV Lounge
Maintain a mastery understanding of the Campus Center Policy Manual, and the Campus Center Student Employee Manual
Maintain a mastery understanding the services provided by Campus Center tenants, general campus services, office locations, campus events, and general campus Information
Use available written and electronic resources to problem solve and provide customer service
Help keep the Game Room in good condition
Keep an accurate inventory of all Game Room equipment for maintenance and replacement
Completes all daily log forms, reports, and other paper work throughout shift
Attendance at all trainings, and staff meetings

Time Commitment

Qualifications

Previous customer service work experience, excellent customer service skills, strong work ethic, reliable personal transportation, strong time management skills, strong interpersonal relationship skills, and the physical ability to assist with furniture and technology setups, if needed. An interest in a variety of video and recreational games is a plus. Candidates must be in good academic and judicial standing. All employees of the Campus Center must have a commitment and interest in working with a diverse staff, and serving a diverse population of clients and guests.

Updated: 5/2010

Event Scheduling Assistants (2-3 positions)

This is a customer service position. Employees will assist with all aspects of the event management process and contact with clients hosting events in the Campus Center is required.

Duties and Responsibilities

Provide information to clients regarding room availability, costs, and the request process to clients interested in hosting events in the Campus Center
Serve as a customer service representative for designated special events that may occur during the day, evening or on weekends
Schedule a wide range of meetings and events using EMS software program
Provide information and support to clients (student organizations, university departments, off-campus groups) to successfully plan and execute events using Campus Center resources
Assist with the overall assessment of services, and the tracking of attendance for events
Assist with processing paperwork related to events (request forms, room confirmations, equipment needs and setup notes, monthly billing invoices)
Coordinate the distribution, setup, and collection of table tents, window banners, easel displays, bulletin board postings
Assist with room furniture and technology setups for events, including locking and unlocking of rooms
Enforcement of all policies and procedures regarding room usage
Attend appropriate staff meetings and training sessions

Requirements

Previous customer service related work and/or experience in event planning, excellent customer service skills, strong work ethic, strong attention to details, strong computer and data entry skills, reliable personal transportation, strong personal time management skills, and a physical ability to assist with furniture and technology setups, if needed. A friendly, helpful, patient and positive attitude are required. Candidates must be in good academic and judicial standing. TCEM students are highly preferred for these positions. All Campus Center employees must have a commitment and interest in working with a diverse staff, and serving a diverse population of clients and guests.

The employees must be available to work approximately 10-20 hours per week. Flexibility is appreciated required to be available during special events that occur in the evening and on the weekends.

Supervision: Event Services Coordinator
Compensation: $8.75 per hour
To apply contact: Complete application and submit résumé to the Campus Center Administrative Office. A criminal background check, personal interview, and checks of two professional references must occur before a hiring decision will be made.

Updated: 5/2010

Set-Up Crew (multiple positions)

This is a customer service position. Employees are responsible for setting up and tearing down furniture setup and technology equipment for events in the Campus Center.

Duties and Responsibilities

Perform room set-ups (room furniture and technology equipment) for events scheduled in Campus Center spaces
- Do furniture setups based on information provided in the daily setup worksheet
- Setup necessary technology equipment (screens, projectors, sound equipment)
- Setup any other resources (staging, easels, podiums)
- Unlock the meeting rooms at designated times
Reset rooms after each event:
- Reset rooms after each event (tear down furniture, reset to standard)
- Complete a room evaluation at the end of each event (used to assess for any damages)
- Return any non-standard technology equipment and resources to the Administrative Office
- Make sure tables, chairs, and floors are clean
- Lock the room
Assist with tracking event attendance information
Setup and tear down Information Tables at specified times
Assist with the distribution and collection of table tents, banners, and poster displays as requested
Do daily inventory checks on all meeting room furniture and resources to check for any needed repairs and/or replacement
Attend appropriate staff meetings and training sessions

Requirements

Previous customer service work experience, excellent customer service skills, strong work ethic, great attention to details, reliable personal transportation, good time management skills, and the physical ability to move and setup furniture and technology equipment on a daily basis. Confidence and familiarity with setting up technology is a plus. Candidates must be in academic and judicial good standing. All Campus Center employees must have a commitment and interest in working with a diverse staff, and serving a diverse population of clients and guests.

This position requires the ability to lift, move furniture no more than 20 pounds, the ability to follow specific instructions (written and verbal), and to setup of a variety of technology equipment for meetings and events. Employees must be in overall good physical condition. Candidates must be available to work a variety hours during the morning, day, evening and on weekends, whenever the Campus Center facility is open (fall/spring academic semester, semester break, spring break, summer). In general, work shifts are available between 6:30 am–11:00 pm.

Supervision: Event Services Coordinator
Compensation: $8.75 per hour
To apply contact: Complete application and submit résumé in Campus Center Administrative Office. A criminal background check, personal interview, and checks of two professional references must be completed before a hiring decision will be made.

Updated: 5/2010

Hospitality Team (2 positions)

This is a customer service position. Employees are responsible for helping maintain a clean and welcoming environment in the 1st Floor Citizen's Commons and the 2nd Floor Commons areas in the Campus Center. Occasionally staff may be needed to assist in maintaining clean tables in meeting rooms.

Duties and Responsibilities

Wipe down furniture as needed to provide clean table and chair surfaces for eating, studying, and relaxing
Use mop to clean beverage and food spills
Attend appropriate staff meetings and training sessions
Assist with wiping down meeting room tables, as needed
Other related duties as assigned

Requirements

Previous customer service work experience, excellent customer service skills, strong work ethic, attention to details, reliable personal transportation, good time management skills, and the physical ability to wipe down tables and chairs and use a mop on a daily basis. Candidates must be in academic and judicial good standing. All Campus Center employees must have a commitment and interest in working with a diverse staff, and serving a diverse population of clients and guests.

This position requires the physical ability to wipe down tables and chairs and use a mop on a daily basis. Employees must be in overall good physical condition. Candidates must be available to work Monday – Friday between 11:00 am–3:30 pm (fall/spring academic semester, summer sessions).

Supervision: Assistant Director, and Graduate Assistant for Building Operations
Compensation: $8.75 per hour
To apply contact: Complete application and submit résumé in Campus Center Administrative Office. A criminal background check, personal interview, and checks of two professional references must be completed before a hiring decision will be made.

Updated: 5/2010

Cultural Arts Gallery Attendant (multiple positions)

This is a customer service position. Employees provide information about the exhibits in the Art Gallery as well as general information regarding the Campus Center facility, building tenants and their services, campus events, and the IUPUI campus in general.

Duties and Responsibilities

Provide friendly and courteous customer service to anyone that enters the Cultural Arts Gallery,
Provide information about exhibits, general building information, directions, resource material, and other assistance as requested and needed
Assist with exhibit setup and tear down, as requested
Help maintain the safety of all artwork while on exhibit
Maintain a mastery understanding of the Campus Center Policy Manual, and the Campus Center Student Employee Manual
Maintain a mastery understanding of the services provided by Campus Center tenants, general campus services, office locations, campus events, and general campus information
Use available written and electronic resources to problem solve and provide customer service
Completes all daily log forms, reports, and other paper work throughout shift
Attendance at all trainings, and staff meetings
Other duties as assigned

Qualifications

Supervision: Graduate Assistant for Building Operations, and Gallery Manager
Compensation: $8.75 per hour
To apply contact: Complete application and submit résumé in Campus Center Administrative Office. A criminal background check, personal interview, and checks of two professional references must be completed before a hiring decision will be made.

Updated: 5/2010

All questions should be referred to campcnter@iupui.edu.